To return your product, see the email response from our team member with shipping directions. All steps must be followed properly to ensure the return is processed properly.
You will be responsible for paying for your own shipping costs for returns. Shipping costs are non-refundable, the cost of return shipping will be deducted from any refunds.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.
We can only provide refunds/exchanges for items that have been received by our team.